CT Website Support Services
Fanatical website support is what we do.
Hundreds of Connecticut organizations trust Web Solutions to provide exceptional customer service and website support. Our team goes beyond fixing issues. We provide guidance, expertise, and proactive solutions to maintain your website and keep it performing at its best.
- 88% of users won’t return to a site after a bad experience.
- 46% of consumers see broken functionality on a website as a red flag.
- Outdated plugins account for over 90% of WordPress vulnerabilities.
Maintenance & Support
Our commitment to your success doesn’t end with the website launch. We provide ongoing maintenance and support services to keep your site relevant, accurate, and running optimally.
- Support services for quick answers, expert guidance, and ongoing help whenever you need it.
- Website updates cover minor edits, content creation, and functional enhancements.
- Technical maintenance of your software and plug-ins ensure continued functionality and security.
- Performance monitoring continuously tracks website uptime, speed and load time, security, and resource usage.
Content Updates
Our team can provide ongoing content updates and content management services to keep your site up to date—building authority, engaging visitors, and improving search rankings.
- SEO optimization can improve and expand your placement and rank on search engine results pages (SERPs).
- Content updates keep your business information accurate and your customers coming back for more.
- Content reviews ensure that a consistent voice, messaging, and style are used across your entire website.
WordPress Updates
As an open-source platform, WordPress offers robust functionality options. Routine updates are a must for keeping your site secure, bug-free, and performing optimally.
- Core updates give you the latest features and security enhancements.
- Plugin updates are reviewed and implemented to maintain functionality.
- Theme updates may be necessary to successfully integrate WordPress core and plugin updates.
- Compatibility checks prevent conflicts among your WordPress components after each update.
Training
We offer tailored training opportunities to help you and your team master the tools you need to keep your website relevant, fresh, and accurate.
- Training sessions can teach any desired team members how to effectively manage and update your website.
- Documentation provides you with detailed guides for managing your website updates and maintaining best practices.
- Ongoing support is always available to answer your questions and help with any issues you encounter.
Security Patches & Maintenance
Security should be a top priority for all websites. We implement comprehensive security measures to protect your website from threats and vulnerabilities.
- Security patches address vulnerabilities and protect your site from potential threats.
- Malware scanning allows us to detect and remove any malicious code or files.
- Firewall configuration & maintenance helps to block malicious traffic and prevent attacks.
- Backup solutions ensure your data is safe and can be restored in case of an emergency.
